Overview
Venice Marco Polo Airport (VCE) sits 13km north of Venice on the mainland. Reach the city by land (bus/taxi to Piazzale Roma) or by water (Alilaguna/Water Taxi directly to the lagoon).
Treviso Canova Airport (TSF) is ~40km from Venice, serving mainly Ryanair and Wizz Air. ATVO and Barzi buses connect to Piazzale Roma (Barzi terminates at Tronchetto).
Venezia Santa Lucia is the only train station on the island of Venice. Exit and you are immediately on the Grand Canal — vaporetto docks are directly outside the main entrance.
Venezia Mestre is the mainland train station. Trains to Venezia Santa Lucia run every few minutes (~10 min, ~€1.50). Best if your hotel is not on the island.
Transfer Options
The following options are available for transport to your accommodation:
The following options are available for transport to your accommodation:
The following options are available for transport to your accommodation:
The following options are available for transport to your accommodation:
Luggage Storage
Located on the ground floor, outside the terminal near Entrance 1. Operated by the airport's Left Luggage office (Cooperativa Trasbagagli).
Treviso Airport does not have on-site luggage storage. The nearest options are at Treviso Centrale railway station (a short bus ride away) or at Venezia Santa Lucia station once you arrive in Venice.
Treviso Airport ServicesOfficial Kibag storage located along Platform 1. Follow blue signs for 'Luggage Storage'.
Individuals standing outside the station may offer to carry your bags over the bridges. They are not station staff and will demand €20–€40. Only use uniformed staff near the “Sala Blu.”
Official Kibag storage along Platform 1. Follow blue signs for 'Luggage Storage'.
Venezia Unica Cards
To simplify navigation and reduce costs, visitors should purchase ACTV time-limited passes (Venezia Unica) for unlimited travel on Vaporettos (water buses), land buses in Mestre, and the tram.
| Duration | Price |
|---|---|
| 24h | €25 |
| 48h | €35 |
| 72h | €45 |
| 7 day | €65 |
Purchase these at Venezia Unica ticket points in the arrivals halls (Airport/Station) or at automated machines. Note that standard versions do not include the ACTV Aerobus (Line 5) to the airport — a separate €10 ticket is required. They also do not include Alilaguna water shuttles or ATVO express buses.
How-to: Purchase tickets under the “Buy” section, and you must “Activate” the ticket in the app before boarding to generate the QR code for the gates.
Public Transit
Water Bus (Alilaguna)
Price and Time
To reach Venice from Marco Polo (VCE) by water, use the Alilaguna blue, orange, or red lines. Tickets cost €18 one-way. The journey takes 60–90 minutes depending on your stop (e.g., San Marco or Rialto).
Tickets
Purchase tickets at the Alilaguna booths in the arrivals hall or at the automated machines near the boat dock.
At the airport, the boat dock is a 7–10 minute walk from the terminal. Follow the blue signs for “Water Transport” to the Moving Walkway (Tapis Roulant) on the first floor. It is fully accessible and saves you from hauling luggage across the asphalt.
Water Bus (Vaporetto)
Price and Time
The “Metro” of Venice is the Vaporetto (ACTV water bus). A single 75-minute ticket costs €9.50.
From the Ferrovia docks (directly outside Santa Lucia station), it takes 20–45 minutes to reach St. Mark’s Square.
If you are arriving at Venezia Mestre, you must first take a shuttle train to Venezia Santa Lucia (~10 minutes, ~€1.50) to access the Vaporetto docks. Trains run every few minutes.
Tickets and Validation
- Use the yellow/white ACTV booths outside the station or stops.
- Contactless Payments: You can “Tap & Go” with your credit card or smartphone at the white circular readers on the docks.
- If using a physical ticket, you must tap it against the electronic reader before boarding every single time.
Vaporetto docks are floating platforms. Wait until the boat is fully moored and the ramp is steady before stepping across, as the wake from other boats can cause sudden movements.
Bus
The ATVO Venice Express (Line 35) is a non-stop coach with dedicated luggage holds (€12, 20 mins to Piazzale Roma). The ACTV Line 5 is a local public bus (€10); it is slower (35 minutes) and often crowded.
The ATVO Treviso Express (Line 351) runs directly to Piazzale Roma. Tickets cost €14 one-way (~70 minutes).
Buses terminate at Piazzale Roma. You must cross the Ponte della Costituzione—a large bridge with many steps—to reach the station. This is not recommended with heavy luggage.
To reach the historic center from Mestre by bus, use Line 2 or the T1 Tram. The stops are located directly in front of the station exit. Tickets cost €1.50.
Whether at the airport or in the city, you must validate your paper ticket at the small machines at the stop before stepping onto the bus. Failure to do so results in a heavy on-the-spot fine.
Official Taxi
Official taxis in Venice are white vehicles with an illuminated “TAXI” sign on the roof. Only board at the designated rank — do not accept offers from drivers who approach you inside the terminal.
The taxi rank is directly outside the Arrivals exit on the ground floor. Fixed fares apply:
- Piazzale Roma: €40
- Mestre city centre: €35
Journey time to Piazzale Roma is approximately 20–25 minutes. The service is operated by Cooperativa Artigiana Radiotaxi (Tel: +39 041 59 64, 24 hours a day).
Official Taxi Fares – Venice MunicipalityThe taxi rank is directly outside the terminal exit. No fixed fare applies — taxis are metered. Expect approximately €80–€100 to Piazzale Roma in Venice (~30 km, around 40 minutes). The service is operated by Radio Taxi Treviso (Tel: +39 0422 431515).
Taxi Service – Treviso AirportThe taxi rank is at the main entrance on Piazza Favretti. A trip to Piazzale Roma takes about 15 minutes and costs approximately €20–€25 by meter.
Official Taxi Fares – Venice MunicipalityThere are no taxis inside Venice’s historic centre. The nearest taxi rank is in Piazzale Roma, reached by crossing the Ponte della Costituzione (the glass bridge) at the station exit — about a 5-minute walk.
Official Taxi Fares – Venice MunicipalityA water taxi (private motorboat) takes you directly to your hotel dock — but it is a premium service. Expect to pay €105–€150 from Marco Polo Airport. Book through one of the official operators at the dock, not from anyone who approaches you inside the terminal.
Rideshare
appTaxi: Highly recommended for Venice. It is the most “local” choice and, uniquely, allows you to book both land taxis and water taxis within the same app.
Freenow: Reliable for hailing official white taxis. It often has the most user-friendly interface for international travelers.
Uber: You can still use the Uber app, but only for Uber Black, Van, or Lux. These are licensed NCC drivers (Noleggio Con Conducente) and are generally more expensive than standard taxis.
NOTE: Vehicles cannot enter the historic center; they terminate at Piazzale Roma.
Uber Black and NCC drivers use the 'NCC' (Rental with Driver) area. Exit the Arrivals hall and follow signs for 'NCC' or 'Chauffeur' located just past the official taxi rank.
Uber is rarely available here; use Freenow to call a taxi. Pickup is at the official taxi rank directly outside the terminal exit.
Vehicles cannot reach the station. You must cross the Ponte della Costituzione bridge to the NCC/Rideshare area in Piazzale Roma (near the Autorimessa Comunale).
Pickup is at the main entrance on Piazza Favretti. Drivers wait at the 'Kiss & Ride' or the designated NCC area near the taxi rank.
ATMs and Currency
Italy uses the Euro (€). Use bank-affiliated ATMs (look for the Bancomat network label) and avoid unmarked “Euronet” kiosks, which impose high conversion fees. Always decline dynamic currency conversion offers — choose to be charged in euros.
Several ATMs are available throughout Marco Polo Airport, operating 24 hours a day. Bank-branded machines are located in the arrivals area and other key areas of the terminal.
ATM Bancomat – Venice AirportA single 24-hour Bancomat ATM is located on the ground floor of the terminal at Treviso Airport. Use this machine and decline any dynamic currency conversion prompt.
ATM Bancomat – Treviso AirportATMs are available inside Santa Lucia station, including bank-affiliated machines near the main concourse. Additional bank branches are within walking distance in the surrounding Cannaregio neighbourhood.
ATMs are available at Venezia Mestre station, near the main entrance and within the concourse. Additional bank branches and ATMs are found on the main streets of Mestre city centre.
Accessibility & Safety
Accessibility
Venice Marco Polo Airport provides free PRM assistance through a Special Assistance Lounge in the Departures area near the check-in zone. Request the service via your airline at booking or at least 48 hours before departure. PRM call columns are located at Terminal Ground Floor Entrance 1, Terminal First Floor Entrance 7, and Marina Docks 2 and 13.
VCE PRM AssistanceSafety
Use only official Alilaguna vaporettos or licensed water taxis from the marina dock, signposted from inside Arrivals. Do not accept transfer offers from individuals approaching you inside the terminal building.
Accessibility
Treviso Airport provides free PRM assistance with reserved areas and a Special Assistance Lounge inside the terminal. Request via your airline at least 48 hours before departure. PRM call columns are near the passenger entrance, at the check-in desk, and at the first-floor meeting point.
TSF PRM AssistanceSafety
Use only the official ATVO coach or a licensed taxi from the designated rank directly outside the terminal exit. Ignore any transfer offers from individuals inside the building.
Accessibility
Sala Blu — RFI’s free accessibility assistance service — is available at Santa Lucia. Book by calling 800 90 60 60 (toll-free from Italian landlines) or +39 02 32 32 32 (mobile or international). Open every day including holidays, 06:45–21:30.
RFI Sala BluSafety
The Istrian marble steps at the station’s Grand Canal entrance become extremely slippery when wet or when canal water splashes onto them. Hold the handrail and take extra care in rain or during high tides.
Accessibility
Venezia Mestre is covered by the same Sala Blu RFI network. Call 800 90 60 60 (toll-free from Italian landlines) or +39 02 32 32 32 (mobile/international), open daily including holidays, 06:45–21:30. Mestre has lift access to all platforms, making it the easier boarding point for passengers with mobility needs connecting onward to the island.
RFI Sala BluIf you hear sirens in Venice, high tide is rising — move to the elevated wooden walkways (passerelle) set up in flooded streets and squares. Pickpockets are active on crowded Vaporettos (Lines 1 and 2) and around the Rialto Bridge; keep bags zipped and worn in front.
Essential Services
Lost & Found
Two handlers operate from the Arrivals Hall, in front of the baggage belts: GH Venezia (+39 041 0980098) and Aviation Services (+39 041 9691201) — both open from airport opening until closing. For personal items lost in the terminal (not on the aircraft), file a report online and collect from the Lost Property Office in the Arrivals area.
VCE Lost & FoundFirst Aid
The airport First Aid centre is reachable at +39 041 2605385.
VCE ContactsLost & Found
The Lost Property Office is on the ground floor (Arrivals area), open daily 8:00 AM–10:00 PM. For lost or damaged baggage, go to the Lost & Found desk near the baggage belts. Contact AERTRE S.p.A.: +39 0422 315141. To report a personal item, use the form on the Treviso Airport website.
TSF Lost & FoundLost & Found
The Trenitalia Kipoint depot at Santa Lucia is open daily 7:00 AM–9:00 PM. Search and claim lost items online at trenitalia.findmylost.it. Items not claimed within 15 days are transferred to the local municipality.
Trenitalia Lost PropertyLost & Found
The Trenitalia Kipoint depot at Mestre is open daily 8:00 AM–8:00 PM. Search and claim lost items online at trenitalia.findmylost.it. Items not claimed within 15 days are transferred to the local municipality.
Trenitalia Lost PropertyOverview
Venice Marco Polo Airport (VCE) sits 13km north of Venice on the mainland. Reach the city by land (bus/taxi to Piazzale Roma) or by water (Alilaguna/Water Taxi directly to the lagoon).
Treviso Canova Airport (TSF) is ~40km from Venice, serving mainly Ryanair and Wizz Air. ATVO and Barzi buses connect to Piazzale Roma (Barzi terminates at Tronchetto).
Venezia Santa Lucia is the only train station on the island of Venice. Exit and you are immediately on the Grand Canal — vaporetto docks are directly outside the main entrance.
Venezia Mestre is the mainland train station. Trains to Venezia Santa Lucia run every few minutes (~10 min, ~€1.50). Best if your hotel is not on the island.
Transfer Options
The following options are available for transport to your accommodation:
The following options are available for transport to your accommodation:
The following options are available for transport to your accommodation:
The following options are available for transport to your accommodation:
Luggage Storage
Located on the ground floor, outside the terminal near Entrance 1. Operated by the airport's Left Luggage office (Cooperativa Trasbagagli).
Treviso Airport does not have on-site luggage storage. The nearest options are at Treviso Centrale railway station (a short bus ride away) or at Venezia Santa Lucia station once you arrive in Venice.
Treviso Airport ServicesOfficial Kibag storage located along Platform 1. Follow blue signs for 'Luggage Storage'.
Individuals standing outside the station may offer to carry your bags over the bridges. They are not station staff and will demand €20–€40. Only use uniformed staff near the “Sala Blu.”
Official Kibag storage along Platform 1. Follow blue signs for 'Luggage Storage'.
Venezia Unica Cards
To simplify navigation and reduce costs, visitors should purchase ACTV time-limited passes (Venezia Unica) for unlimited travel on Vaporettos (water buses), land buses in Mestre, and the tram.
| Duration | Price |
|---|---|
| 24h | €25 |
| 48h | €35 |
| 72h | €45 |
| 7 day | €65 |
Purchase these at Venezia Unica ticket points in the arrivals halls (Airport/Station) or at automated machines. Note that standard versions do not include the ACTV Aerobus (Line 5) to the airport — a separate €10 ticket is required. They also do not include Alilaguna water shuttles or ATVO express buses.
How-to: Purchase tickets under the “Buy” section, and you must “Activate” the ticket in the app before boarding to generate the QR code for the gates.
Public Transit
Water Bus (Alilaguna)
Price and Time
To reach Venice from Marco Polo (VCE) by water, use the Alilaguna blue, orange, or red lines. Tickets cost €18 one-way. The journey takes 60–90 minutes depending on your stop (e.g., San Marco or Rialto).
Tickets
Purchase tickets at the Alilaguna booths in the arrivals hall or at the automated machines near the boat dock.
At the airport, the boat dock is a 7–10 minute walk from the terminal. Follow the blue signs for “Water Transport” to the Moving Walkway (Tapis Roulant) on the first floor. It is fully accessible and saves you from hauling luggage across the asphalt.
Water Bus (Vaporetto)
Price and Time
The “Metro” of Venice is the Vaporetto (ACTV water bus). A single 75-minute ticket costs €9.50.
From the Ferrovia docks (directly outside Santa Lucia station), it takes 20–45 minutes to reach St. Mark’s Square.
If you are arriving at Venezia Mestre, you must first take a shuttle train to Venezia Santa Lucia (~10 minutes, ~€1.50) to access the Vaporetto docks. Trains run every few minutes.
Tickets and Validation
- Use the yellow/white ACTV booths outside the station or stops.
- Contactless Payments: You can “Tap & Go” with your credit card or smartphone at the white circular readers on the docks.
- If using a physical ticket, you must tap it against the electronic reader before boarding every single time.
Vaporetto docks are floating platforms. Wait until the boat is fully moored and the ramp is steady before stepping across, as the wake from other boats can cause sudden movements.
Bus
The ATVO Venice Express (Line 35) is a non-stop coach with dedicated luggage holds (€12, 20 mins to Piazzale Roma). The ACTV Line 5 is a local public bus (€10); it is slower (35 minutes) and often crowded.
The ATVO Treviso Express (Line 351) runs directly to Piazzale Roma. Tickets cost €14 one-way (~70 minutes).
Buses terminate at Piazzale Roma. You must cross the Ponte della Costituzione—a large bridge with many steps—to reach the station. This is not recommended with heavy luggage.
To reach the historic center from Mestre by bus, use Line 2 or the T1 Tram. The stops are located directly in front of the station exit. Tickets cost €1.50.
Whether at the airport or in the city, you must validate your paper ticket at the small machines at the stop before stepping onto the bus. Failure to do so results in a heavy on-the-spot fine.
Arrival & Check-In
Arrive at least 2 hours before departure for Schengen flights, and 3 hours for routes requiring passport control (US, Asia, non-Schengen destinations). Check-in counters are on the Ground and First Floors — check overhead monitors or the Departures page for your assigned desk number.
Online check-in is available with most airlines. If you have only hand luggage and have checked in online, you can proceed directly to security. Self-service kiosks are available near the desks for eligible airlines.
If taking the Alilaguna water bus to the airport, add at least 30 minutes of buffer time. Fog or lagoon traffic can cause delays that land-based connections do not face.
Arrive at least 2 hours before departure for Schengen flights, and 3 hours for routes requiring passport control. Check-in counters are on the First Floor of the terminal — check overhead monitors for your desk number. Ryanair offers self-service kiosks near the desks.
If you have only hand luggage and have completed online check-in, you can proceed directly to security.
Treviso Airport (TSF) is ~40 km from Venice city centre. Budget an extra 30–45 minutes for the bus from Piazzale Roma, and allow additional time for peak-hour traffic.
For high-speed trains (Frecciarossa, Italo), arrive 30–40 minutes early. Venezia Santa Lucia is a terminus station — trains are usually waiting at the platform 10–15 minutes before departure, giving you time to find your carriage.
Scan your ticket QR code at the automated platform gates to enter the departure zone, then check the Partenze boards for your Binario (platform number).
TrenitaliaFor high-speed trains (Frecciarossa, Italo), arrive 30–45 minutes early. Venezia Mestre is a through station — trains stop briefly and will not wait. Be on the platform before the train arrives.
Scan your ticket QR code at the automated platform gates to enter the departure zone. Platforms are often announced only 10–15 minutes before departure.
Once your platform appears on the Partenze boards, move immediately. The walk to far tracks can take several minutes and the train will not hold.
Security Controls
Security & Screening
Security for Schengen and non-Schengen flights is on the First Floor, near Entrance 5.
Marco Polo Airport uses advanced screening technology — you do not need to remove liquids, aerosols, or electronics from your carry-on bag during scanning. Standard liquid rules still apply: each container must be 100 ml or less, with a 1 L total allowance per passenger.
Exception — direct US flights: Security for US-bound passengers is located on the Ground Floor, near Entrance 8. Check departure monitors immediately on arrival for your assigned screening area.
VCE Security ChecksSecurity checkpoints are on the First Floor of the terminal.
Treviso Airport uses traditional X-ray screening — you must remove laptops, tablets, and all liquids, aerosols, and gels from your carry-on bag and place them in separate trays. Liquid containers must be 100 ml or less, placed in a resealable transparent bag (max. 18 × 23 cm), with a 1 L total allowance.
TSF Security ChecksItalian train stations do not require X-ray security screening. Platform access is controlled only by ticket gates — scan the QR code on your ticket (digital or printed) to enter the departure zone.
Passport Control
Passport control applies only to non-Schengen routes. EU, EEA, and Swiss nationals departing on Schengen routes are not subject to passport control.
Venice Marco Polo Airport operates e-Gates for automated border control. Eligible passengers aged 12+ with a biometric passport from the EU, UK, USA, Australia, Canada, Japan, South Korea, Brazil, UAE, and several other countries may use e-Gates to bypass manual queues.
The EU Entry/Exit System (EES) has been fully operational across all Schengen countries since April 10, 2026. Non-EU nationals on non-Schengen routes must complete biometric registration (photo + fingerprints) at a self-service kiosk before proceeding to border control.
Since EES went live on April 10, 2026, passport control queues at Italian airports have increased significantly. If flying non-Schengen, the 3-hour lead time is strongly recommended.
Passport control applies only to non-Schengen routes. The majority of flights from Treviso Airport serve Schengen destinations, so most passengers will not pass through passport control.
For non-Schengen departures, Treviso Airport operates e-Gates for eligible passengers aged 12+ with a biometric passport from the EU, UK, USA, Australia, Canada, Japan, South Korea, Brazil, UAE, and several other countries.
TSF Travel InformationThere is no passport control at Italian train stations for domestic or EU/Schengen rail travel.
VAT Refunds
VAT refunds are available at Marco Polo Airport for non-EU residents departing Italy. Each invoice must exceed €154.94 (VAT included). Items must be new, unused, and available for customs inspection — do not pack them in checked luggage.
Tax Refund desks (Global Blue, Planet, Tax Refund) are on the First Floor, before security. Global Blue and YexChange are also present in the post-security Departures area. Check the logo on your invoice to identify which operator to visit.
Customs stamps are available from 4 hours before departure. If the desk is closed, use the drop box at the Customs desk next to the Global Blue counter.
VCE Tax RefundVAT refunds are available at Treviso Airport for non-EU residents departing Italy. Each invoice must exceed €70.00 (VAT included). Items must be new, unused, and available for customs inspection — do not pack them in checked luggage.
The Tax Refund desk is on the First Floor, landside (before security), and is only open during non-EU flight operations. Visit the desk before check-in to allow time for customs inspection. Customs stamps can be requested from 2 hours before departure until check-in closes.
TSF Tax RefundVAT refunds are not processed at train stations. If you are eligible, complete the refund procedure at your departure airport before flying out of Italy.
Accessibility & Safety
Accessibility
Venice Marco Polo Airport provides free PRM assistance through a Special Assistance Lounge in the Departures area near the check-in zone. Request the service via your airline at booking or at least 48 hours before departure. PRM call columns are located at Terminal Ground Floor Entrance 1, Terminal First Floor Entrance 7, and Marina Docks 2 and 13.
VCE PRM AssistanceSafety
Use only official Alilaguna vaporettos or licensed water taxis from the marina dock, signposted from inside Arrivals. Do not accept transfer offers from individuals approaching you inside the terminal building.
Accessibility
Treviso Airport provides free PRM assistance with reserved areas and a Special Assistance Lounge inside the terminal. Request via your airline at least 48 hours before departure. PRM call columns are near the passenger entrance, at the check-in desk, and at the first-floor meeting point.
TSF PRM AssistanceSafety
Use only the official ATVO coach or a licensed taxi from the designated rank directly outside the terminal exit. Ignore any transfer offers from individuals inside the building.
Accessibility
Sala Blu — RFI’s free accessibility assistance service — is available at Santa Lucia. Book by calling 800 90 60 60 (toll-free from Italian landlines) or +39 02 32 32 32 (mobile or international). Open every day including holidays, 06:45–21:30.
RFI Sala BluSafety
The Istrian marble steps at the station’s Grand Canal entrance become extremely slippery when wet or when canal water splashes onto them. Hold the handrail and take extra care in rain or during high tides.
Accessibility
Venezia Mestre is covered by the same Sala Blu RFI network. Call 800 90 60 60 (toll-free from Italian landlines) or +39 02 32 32 32 (mobile/international), open daily including holidays, 06:45–21:30. Mestre has lift access to all platforms, making it the easier boarding point for passengers with mobility needs connecting onward to the island.
RFI Sala BluIf you hear sirens in Venice, high tide is rising — move to the elevated wooden walkways (passerelle) set up in flooded streets and squares. Pickpockets are active on crowded Vaporettos (Lines 1 and 2) and around the Rialto Bridge; keep bags zipped and worn in front.
Essential Services
Lost & Found
Two handlers operate from the Arrivals Hall, in front of the baggage belts: GH Venezia (+39 041 0980098) and Aviation Services (+39 041 9691201) — both open from airport opening until closing. For personal items lost in the terminal (not on the aircraft), file a report online and collect from the Lost Property Office in the Arrivals area.
VCE Lost & FoundFirst Aid
The airport First Aid centre is reachable at +39 041 2605385.
VCE ContactsLost & Found
The Lost Property Office is on the ground floor (Arrivals area), open daily 8:00 AM–10:00 PM. For lost or damaged baggage, go to the Lost & Found desk near the baggage belts. Contact AERTRE S.p.A.: +39 0422 315141. To report a personal item, use the form on the Treviso Airport website.
TSF Lost & FoundLost & Found
The Trenitalia Kipoint depot at Santa Lucia is open daily 7:00 AM–9:00 PM. Search and claim lost items online at trenitalia.findmylost.it. Items not claimed within 15 days are transferred to the local municipality.
Trenitalia Lost PropertyLost & Found
The Trenitalia Kipoint depot at Mestre is open daily 8:00 AM–8:00 PM. Search and claim lost items online at trenitalia.findmylost.it. Items not claimed within 15 days are transferred to the local municipality.
Trenitalia Lost Property